Who is New Focus HR and What Do We Do?

Company Background

New Focus HR, LLC was started in August of 2009 by Kristen Deutsch, M.B.A., CCP, and is domiciled in Indiana. Kristen has been the sole managing member of the organization since its inception in 2009.  Currently, there are four employees to include Kristen. The employees work virtually from their homes or from customer sites and are located in Indianapolis, IN, Noblesville, IN, Richmond, IN, and Westfield, IN. We have a combined 75-plus years of experience in HR on our staff, and all of our employees have certifications in the HR field through the Society for Human Resources Management (SHRM), the Human Resources Certification Institute (HRCI), and/or WorldatWork. We also engage with independent contractors to support our workforce, as needed.

New Focus HR, LLC is also certified as a woman-owned business through the Women’s Business Enterprise National Council (WBENC) – Great Lakes, which allows us to provide services to those organizations that are either required or prefer to contract their HR-related services from a minority, woman, or veteran-owned business. 

New Focus HR, LLC customers are mostly located in Indiana. However, we do represent customers who are headquartered in Arizona, Colorado, Florida, Oklahoma, Oregon, and Vermont. While we represent customers who are headquartered in these states, most have employees in the other 50 contiguous states. However, with this being said, we do not represent employees who reside in California due to the large number of employment-related laws that govern those employees. We highly recommend that employers engage with an employment law attorney who has specific knowledge of California employment laws. Our customer base represents both for-profit and nonprofit organizations, as well as municipal government entities, e.g., cities, towns, townships, and counties. Most range in size from between 25 and 150 employees, but some are smaller and some are larger.

Services Overview

New Focus HR, LLC provides outsourced human resources consulting and training services.  We assist these organizations with building their HR infrastructure from the ground up and/or with completing various HR-related projects that they may be trying to complete within their current HR department. Specific services include:

• Assist with job postings, however, we do not source for applicants.
• Conduct onboarding sessions for all new hires, which requires knowledge of the customer’s benefits.
• Create job descriptions to include all of the legal requirements, e.g., summary of the job, essential duties and responsibilities, education and experience, skills and abilities required, physical requirements, and work environment.
• Create performance management processes and documents, to include: performance evaluation forms, processes, and procedures.
• Create and implement HR-related policies and procedures.
• Create customized and legally compliant employee handbooks that are compliant with all federal and state employment-related laws, state statutes for municipalities, and in accordance with the regulations under the National Labor Relations Act (NLRA), when applicable.
• Assist organizations with making sure that they are compliant with all federal laws to include: FMLA, ADAAA, FLSA, COBRA, military leave, etc.
• Through the process of creating an employee handbook, we make sure that all collective bargaining agreements coincide with policies within the employee handbook.
• Assist with problem resolution and employee relations issues, to include: disciplinary action meetings, terminations, and the preparation of separation/severance agreements, as needed.
• Complete internal investigations related to harassment, discrimination, theft, retaliation, etc.
• Coach supervisors/managers through the progressive disciplinary action process and the performance improvement process with employees, and assist with completing the appropriate paperwork and also provide the appropriate paperwork, if needed.
• Coach executives on anything HR-related within their own organization.
• Provide assessments and background check services to support any HR-related task within an organization.
• Provide HR-related forms to include: new hire checklists, employment applications, progressive disciplinary action forms, performance evaluation forms, and other related forms to support internal HR-related policies.
• Assist with making sure that all legally compliant and mandated federal and state employment-related posters are posted within an organization.
• Create a system for employee files that is consistent with federal laws.
• Audit Form I-9s within an organization and assist with correcting deficiencies.
• Assist organizations with changes in the Fair Labor Standards Act (FLSA) as they are mandated with regard to the exempt versus nonexempt status of employees and the payment of overtime.
• Provide guidance on how to process payroll with regard to exempt versus nonexempt and the Fair Labor Standards Act (FLSA).
• Assist management employees with understanding the difference between working for a private employer and a government entity, as employment laws are different.
• Create salary ordinances for government entities, as required by state statute.
• Training both management-level employees and line-level employees on topics to include: anti-harassment, discrimination, and retaliation, core supervisory skills and employment law, business communication skills, self-motivation skills, leader versus manager, and numerous other topics, as requested by the employer.

The services that New Focus HR, LLC does not include as part of our HR package include: recruiting, payroll processing, and benefits, as we are not licensed benefit brokers. However, we will work with our customers’ vendors in these areas, as needed.

Process and Contact Information

Our process is to learn more about an organization’s HR-related issues, challenges, etc. through either an in-person meeting or a Zoom video call. Through this process, we gain the information that we need in order to prepare a proposal/agreement for services document. The proposal includes the scope of the project and our approach, as well as a pricing/signature page, the legal terms of the agreement, HR Consultants’ biographies, and a list of references for the company. Once it is signed by both parties, it is an agreement for services. All HR-related services may then take place in coordination with both the customer and New Focus HR Consultant’s calendar.

Employers who have an interest in learning more about New Focus HR, LLC and the services that we provide may contact:

Kristen Deutsch, M.B.A., CCP
President
New Focus HR, LLC
317-445-4163 direct
Kristen@NewFocusHR.com

Our motto is Our FOCUS and Your RESULTS. So, please contact us if you have an interest in learning more about how we may be able to assist your organization with any HR-related challenges.