Our Focus. Your Results. 317-445-4163


Mrs. Deutsch:

Thank you for making this year’s Indiana League of Municipal Clerk-Treasurers (ILMCT) Institute & Academy a constructive endeavor. We continue to receive positive feedback from our membership regarding the event, reflecting the high quality of your presentation and the effectiveness of your feedback. I know you made a significant commitment of time and effort in preparing for and traveling to the Institute, and for that I am sincerely grateful.

I’m glad we had this opportunity to work with you and I am sure your expertise will have a valuable impact on the work of our Clerks and Clerk-Treasurers across the state. Thank you again, and I hope you will keep up the good work you do on behalf of our cities and towns.

Best Regards,

Tamara Runyon, IAMC, MMC CPFA
Indiana League of Municipal Clerk-Treasurers
Clerk-Treasurer, City of Bluffton, Indiana

Kristen Shingleton Deutsch, of New Focus HR, is our human resources consultant at Christ Church Cathedral. She has worked with the church’s staff since January 2013. Kristen has brought a high level of competency and professionalism to our human resources needs at Christ Church Cathedral. In eight months, Kristen has engaged with all staff members and the respective committees of Cathedral lay leadership. She has created a personnel handbook, revised all job descriptions and has served as consultant in various personnel matters. Kristen has and will be providing additional workshops and training on performance evaluations, team building and conflict resolution.


We are extremely satisfied with the service provided by New Focus HR and Kristen. She is very detail oriented and organized. Kristen has created a human resource environment which did not formally exist previously. She brings a direct, proactive and positive approach to our employment policies. We definitely benefited by having someone with her expertise and credentials to review our practices and to assist when questions arise.  Kristen has become a great resource and partner with Christ Church Cathedral. We certainly look forward to our ongoing and an ever expanding relationship.

Thomas W. Craig
Cathedral Administrator
Christ Church Cathedral


The accreditation team has been here since Tuesday.  I can’t tell you how thankful I am for your work. You have made us look good!

Deb McWhorter
Financial Manager
Covenant Christian High School


I was extremely happy with your presentation/work today. I am very glad we have you on our team and look forward to learning from you as we proceed.

Nathan Frampton

We consistently use Kristen Shingleton Deutsch with New Focus HR for our compliance and training needs at PS&E. Her professionalism, knowledge and delivery ensure our employees have the information and knowledge they need in a clear and straightforward manner. Kristen’s broad knowledge of the HR field also makes her a go to person for other issues including compensation and employee relations. We would recommend her company’s services highly!

Donna Wilkinson
Vice President of Human Resources
Pacers Sports & Entertainment
 – Pacers.com

Kristen Shingleton Deutsch was our Human Resources Consultant at Cathedral High School for two and one half years. She brought a high level of professionalism to our employment situations. She is very organized, is detail oriented, and brought a positive dimension to our school employment policies. We definitely benefited by having someone with her expertise and credentials to review our practices and to assist when questions arise.

David L. Worland
Cathedral High School
 – Cathedral-Irish.org

Richmond Power & Light hired Kristen Shingleton Deutsch to provide Management Training for management staff in 2008. When our staff heard about the training, we heard the usual complaints about “Another Boring Training”, “A waste of our time”, etc. Then after a couple of Kristen’s training sessions, we started hearing…

  • “Kristen is a great presenter”
  • “Great High Energy Presentations”
  • “She has a great way of holding your interest”
  • “Wonderful presentations and Great Examples”

The training that Kristen provided RP&L was so well received, that our management team today continues to refer to Kristen’s material and examples when situations arise.

Esther A. Williams
Human Resources Manager
Richmond Power & Light
 – RP-L.com

We have been very pleased when Kristen Shingleton Deutsch has worked with us. We have used her for two widely different HR projects. Her knowledge and experience were important and impressive but we truly valued her professional style and her discipline and focus in completing our projects timely and efficiently.

Alan B. Terrell
President Emeritus
Rochester Telephone Co., Inc.
 – RTC1.com

Kristen Shingleton Deutsch is one of the most competent and thorough human resource professionals with whom I have ever had the pleasure of working. There is never a question that every detail will be complete and comprehensive in her service. I have worked with her in the areas of assessment, recruiting, management, supervisory and leadership training and compensation analysis. You will not find a better partner for your organizations needs. She will work side by side with your top decision makers to create a healthy and professional workforce for you and your team.

JB Symons, Ph.D.
President, JB Symons & Associates, Inc.
Lead to Great
 – LeadtoGreat.com

I have known Kristen Shingleton Deutsch for the past several years. Kristen possesses deep HR knowledge and strong management/leadership skills. She is extremely driven, results oriented, and customer focused. She is passionate about her work and contributes significantly to the organization she is working with. Her advice and counsel are always spot on and she has the ability to work at both a micro and macro level. She has always exceeded my expectations!

Betty Lonis, SPHR
Director Emeritus
Indiana State Council SHRM
 – IndianaSHRM.org