About Us
Since 2009, we’ve continued to provide fractional and outsourced HR solutions, customized and scaled to drive client success. We become an extension of your team—from developing and implementing an HR infrastructure to coaching your management on HR best practices throughout the employee lifecycle. Our solutions improve performance and generate results. Our focus. Your results.
Our Team
Since our founding, we’ve brought decades of HR experience to hundreds of businesses and municipalities to help them navigate a huge variety of challenges, avoid many common pitfalls, and achieve new levels of success.
Testimonials
Whether you’re scaling or stabilizing, our fractional HR services adapt to your needs without the cost of an internal HR department.
The staff at New Focus HR are professional, courteous, knowledgeable, thorough, and very responsive. We trust Kristen and her team to assist us with issues like navigating a complex leave of absence request or handling an employee relations issue. They are quick to keep us up to date on the ever-changing landscape of HR, which has saved us countless hours of research and ensured 100% compliance with new state laws.
We have had an excellent experience working with New Focus HR over the years. Their team is exceptionally knowledgeable, highly responsive, and genuinely committed to supporting municipalities and their employees. New Focus HR makes the entire process seamless, whether creating employee handbooks, drafting salary ordinances, or providing guidance on employment laws. We highly recommend their services!
New Focus HR is fantastic to work with. They are always friendly, quick, informative and up to date on all the current laws. They are so helpful. They make dealing with our employee handbook and salary ordinance a breeze.
I absolutely love working with New Focus HR! I was a fairly new Clerk-Treasurer with little HR experience, and I’ll be honest, I’m skeptical by nature. I quickly learned that the New Focus HR team has only my town’s best interest at heart. I met Kristen a few years ago when I was asked to revise the Town of Cicero’s employee handbook. Her team recreated my employee handbook, brought it to my office, and went through it page by page. New Focus HR continues to offer support and guidance ANY time I ask. Wouldn’t trade them for anything!
New Focus HR has been an invaluable partner in keeping our employee handbook current and providing expert guidance on HR questions and concerns. Their team delivers exceptional customer service, demonstrates deep knowledge, and offers a personal touch through our annual AIM and ILMCT workshops. These interactions allow us to truly know the people we’re working with, which makes every engagement more meaningful. I highly recommend New Focus HR for their professionalism, expertise, and commitment to building strong client relationships.
New Focus HR helped us create an updated handbook making sure that we were compliant in all areas. The staff spent many hours in meetings with us to make sure we had what we needed for our employees. Since the new employee handbook was created, we have had some changes and Imani has been amazing to work with to implement those changes. She always responds immediately to my questions and helps in any way possible.
We’ve been using New Focus HR for several years, and their team has been incredibly helpful in every business situation. As a small business owner, you’re constantly surprised by the employee issues that arise, but with New Focus HR, I never feel like I’m facing them alone. They always have clear, reliable answers and guidance. I truly appreciate their professionalism and the protection they provide to our company.
New Focus HR has been an invaluable partner in managing our organization. While we don’t have the budget for a full-time HR person, the need for expert guidance is always present. Kathi is incredibly responsive, and her advice is consistently spot-on. We rely on them for everything from updating our employee handbook and conducting employee seminars to providing crucial support with our disciplinary processes.
New Focus HR has been a great resource and has been wonderful to work with to update our personnel policy.
Kristen at New Focus HR delivered a clear, comprehensive employee handbook for the Town of Vevay. She was extremely patient with my timeline and was easy to work with. Her professionalism and expertise made the process seamless!
White County Government couldn’t be happier with the help we received revising our personnel handbook. The team was so easy to work with and explained everything in a way we could understand. Our policies are now clearer, stronger, and fully up to date.
The Town of Remington uses New Focus HR for their employee handbook, salary ordinance, and HR questions when they pop up. The staff at New Focus HR are easy to work with, up-to-date on human resource changes, and diligently keep us informed of upcoming HR changes. Being a small town, their pricing is very reasonable!
In 2024 our office was unsure over “return to work requirements” for an employee that had been out on short-term disability. We contacted and spoke to Kristen concerning the many questions we had. Kristen’s professionalism and prompt guidance to our concerns gave us confidence to hire New Focus HR to rework our employee handbook. The handbook is written with behind-the-scenes knowledge and up-to-date requirements for employers. Any questions we have had moving forward are always answered promptly.
I’ve had the pleasure of working with Kathi and Kristen at New Focus HR for several years, and their support has been invaluable to our organization. Both are consistently responsive, thoughtful, and exceptionally knowledgeable about DOL regulations and compliance requirements. Their guidance has helped ensure we implement policies that not only meet the ever-changing regulatory standards but also protect and support our staff. I truly appreciate the clarity and confidence they bring to every question and issue that arises. New Focus HR has been a reliable and trusted partner, and I’m grateful for the expertise and professionalism Kathi and Kristen bring to every interaction.
New Focus HR has been an incredible partner for our community. Their team of human resource professionals provides exceptional customer service with a genuine, caring approach. Their employees are knowledgeable, responsive, and truly committed to helping communities succeed. Their expertise and the personal attention they bring to every situation set them apart. We are grateful for their support and highly recommend their services!
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